Returns & Exchanges
RMS Titanic Inc. is dedicated to your satisfaction; if you are not completely satisfied with your purchase, you may return eligible items within 30 days of receipt for a full refund or exchange. Please ensure all items are in their original condition and packaging to qualify for processing.
Initiate Your Return
Contact our customer service team via email with your order number and the reason for the return to receive a Return Authorization number.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags and certificates of authenticity are included to prevent damage during transit.
Label and Ship
Affix the provided return shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
Receive Your Refund
Once our warehouse inspects and approves the returned items, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing