Frequently Asked Questions
Everything you need to know about your Titanic collectibles and orders.
How are my items packaged for shipping?
We take great care in preserving history. All items are securely packed in protective materials to ensure they arrive in pristine condition, regardless of their destination.
Do you offer international shipping?
Yes, we ship our exclusive merchandise and collectibles to enthusiasts and historians worldwide. Shipping rates and delivery times vary by country.
What is your return policy for collectibles?
We offer a 30-day return policy for most items. Please note that limited edition artifacts and customized products must be in their original packaging to qualify for a refund.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.
Are the items sold on this site authentic?
All items sold through RMS Titanic Inc. are official merchandise. Select collectibles come with a Certificate of Authenticity where noted in the product description.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure digital payment options like PayPal and Apple Pay.